inbound telecaller

**Inbound Telecaller**

We seek a dynamic individual to join our team as an Inbound Telecaller, with the following responsibilities:

- Answer and direct incoming calls with professionalism and enthusiasm
- Collect and verify customer information accurately
- Provide exceptional customer support and resolve queries effectively
- Maintain a positive and courteous demeanor at all times
- Adhere to established call handling protocols
- Monitor and report call metrics to management