Sales And Marketing Coordinator

1. Lead Management & Client Coordination • Handle inbound and outbound calls with clients, architects, contractors, and project teams. • Generate new leads through calls, follow-ups, social platforms, references, and market outreach. • Maintain a structured lead tracker and ensure timely follow-ups until closure. • Understand client requirements and share relevant product information, catalogues, videos, and technical guides. • Schedule site visits, product presentations, and meetings for the sales/technical team. • Coordinate with clients on order confirmation, material approvals, and project timelines. 2. Project Coordination & Documentation • Maintain accurate records of all ongoing and upcoming projects. • Track installation schedules, site readiness, material dispatch dates, and project progress. • Coordinate between the marketing team, project execution team, installation teams, and warehouse. • Assist in preparing proposals, quotations, BOQs, and commercial documents. • Manage the handover process after project completion—including documentation and client follow-ups. 3. Inventory & Material Coordination • Maintain project-wise inventory records for wood cladding, decking, flooring, aluminium joists, screws, sealers, oils, and hardware. • Track material received, issued, and balance stock using daily usage logs and deduction formulas. • Coordinate with the warehouse for timely dispatch, material delivery, and logistics updates. • Ensure that all materials reach the client site as per schedule and quality standards. 4. Payment Follow-up & Order Processing • Follow up with clients for advance, stage-wise, and final payments. • Maintain a clear record of invoices, payment commitments, and collection status. • Support the finance team with documentation and client clarifications. • Ensure all payments are collected before handover. 5. Marketing Activities & Reporting • Assist in digital marketing tasks such as posting updates, sharing installation videos, and coordinating marketing content. • Maintain the database of architects, builders, contractors, and developers. • Prepare weekly and monthly reports for leads, quotations, project status, and revenue follow-ups. • Support exhibitions, sample displays, marketing kits, and client events. 6. Multitasking & Coordination Responsibilities • Handle daily coordination between departments—marketing, projects, warehouse, finance, and installation teams. • Manage phone calls, emails, WhatsApp communication, and client interactions professionally. • Respond promptly to queries, provide updates, and ensure customer satisfaction. • Support senior management in any administrative or coordination tasks related to marketing and operations.